Archives: Reviews

“Joe, Nick and Neal all personable and professional. From time I called for estimate to the time I had installation was only a week!! Great prices and a 0% financing deal.”

– Mandy S.

“I have never been more pleased working with a home repair company. Double the stars, whatever they are. We worked with 8 different people doing different parts of the project, and everyone was kind, helpful, attentive to detail, and wanted the job done well. The owner came to inspect our unique situation and was able to problem solve in ways that the four previous companies we talked to couldn’t do. They answered all our many questions. All communications with everyone, talk, text, email, was great. They spent three days on install of the main project (new furnace, heat pump, and duct work) and two short visits on smaller follow up projects. We are pleased with top-of-the-line Trane equipment, our evenly heated home, our mini-split repair, our gas “wood” stove repair, and the decrease in our electric bill. And they beat all the competitors’ prices!”

– Donna B.

“Roots heating and cooling did a fantastic job. The heater in this is old but good shape right now. They were on time and very pleasant.”

– Julianna G.

“A power surge pretty much rendered my furnace useless. Greg did an excellent job detecting the problems then making those repairs where needed. Not to mention the parts ordered did not come in before he left to drive miles to my house. He came back the next day to install the new parts. Knowledgeable, friendly, honest and up front about repair costs.”

– Lesley K.

“Excellent quality of service and professionalism that I appreciate about Roots. Mason always does a great job when he’s here. Every one of their employees is very personable and comfortable to have in my home.”

– Gail L.

“We were pleased with all aspects of the experience. Joe who came to look at the job and give us a quote was knowledgeable and professional. The other Joe (Hart) oversaw the installation and was also knowledgeable and professional. The unit works well and is a nice addition to our current boiler system, and we now have air conditioning. The $2000.00 tax credit directly off the cost was a major consideration for us, as well as to save heating and cooling cost.”

– Tom C.